This course on how to use Conflict Management to your benefit has been developed by an industry-renowned expert in effective negotiation to improve conflict competence to develop and use cognitive, emotional, and behavioural skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm in any sector.

Conflict is inevitable in any relationship, whether it be work-related or at home, but that doesn’t mean it is not unsolvable. Effective Conflict Management can be a mine of competence for the business to decide on, analyse, share, demonstrate, and make futuristic plans, reduce costs, enhance productivity, strengthen supervisory relationships, and grow in any sector. All you need is to master the skill of handling conflict. Keeping this in mind, this course started with essential practical activities, time preference and using words to empower your people to make a positive difference.

You will be able to do the following after completing this course:

• How the View Explains Our Differences
• Differences in Personalities
• Fight The Difference Or Celebrate It?
• Are You Building A Bridge Or A Barrier?
• Recognise and Control Your Emotions
• Develop Your Skills and Increase Your Choices
• Four Steps to a Successful Resolution

Is this course for you?

This conflict management course benefits both professionals and individuals who can use this skill to improve problem-solving, clarify issues, increase participant involvement and commitment, and result in a better decision or outcome. Having the skill to use Conflict management can help reduce costs, enhance the ability to make better business decisions, increase productivity, retain top performers and manage risk.

A professional can use Conflict management to Improve conflict competence involves understanding the dynamics of conflict and self-responses to it, cooling down by managing emotions, slowing down and reflecting on what is happening in conflicts, and engaging the other person constructively, which is useful when making important decisions. Having skills in conflict management enables one to present information, is the most effective way to help the decision, makers, and is also a critical skill o climb up the ladder in any sector.

Why Choose Conflict Management in the Workplace course?

• Conducted by industry experts
• Get Instant E-certificate
• Fully online, interactive course with Professional voice-over
• Developed by qualified professionals
• Self-paced learning and laptop, tablet, smartphone friendly
• Tutor Support

Certification

Upon successful completion of this course, an instant e-certificate will be generated free of charge. The digital version of the course transcript is available for £2.99. We can post the printed copy of the certificate and the transcript to your address. A delivery charge of £4.99 (UK) & £12.99 (Outside the UK) is applied to this service.