A masterclass in Conflict Management covering all essential parts of healthy relationships, working with conflict, emotional intelligence, principles of giving and receiving, resolving conflicts, the importance of trust, and benefits of conflict competence for anyone with any skill set to use the application confidently as a professional.
You will be able to do the following after completing this course:
- How the View Explains Our Differences
- Differences in Personalities
- Fight The Difference Or Celebrate It?
- Are You Building A Bridge Or A Barrier?
- Recognise and Control Your Emotions
- Develop Your Skills and Increase Your Choices
- Four Steps to a Successful Resolution
Is this course for you?This conflict management course benefits both professionals and individuals who can use this skill to improve problem-solving, clarify issues, increase participant involvement and commitment, and result in a better decision or outcome. Having the skill to use Conflict management can help reduce costs, enhance the ability to make better business decisions, increase productivity, retain top performers and manage risk. A professional can use Conflict management to Improve conflict competence involves understanding the dynamics of conflict and self-responses to it, cooling down by managing emotions, slowing down and reflecting on what is happening in conflicts, and engaging the other person constructively, which is useful when making important decisions. Having skills in conflict management enables one to present information, is the most effective way to help the decision, makers, and is also a critical skill o climb up the ladder in any sector.
Why Choose Conflict Management in the Workplace course?
- Conducted by industry experts
- Get Instant E-certificate
- Fully online, interactive course with Professional voice-over
- Developed by qualified professionals
- Self-paced learning and laptop, tablet, smartphone friendly
- Tutor Support
CertificationUpon successful completion of this course, an instant e-certificate will be generated free of charge. The digital version of the course transcript is available for £2.99. We can post the printed copy of the certificate and the transcript to your address. A delivery charge of £4.99 (UK) & £12.99 (Outside the UK) is applied to this service.
Industry Expert Instructor
Rated Excellent on Trustpilot
- How the View Explains Our Differences 01:00:00
- Differences in Personalities 01:00:00
- Fight The Difference Or Celebrate It? 01:00:00
- Recognise and Control Your Emotions 01:00:00
- Four Steps to a Successful Resolution 01:00:00
- Get Your Certificate & Transcript 00:00:00