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This course is designed to help leaders develop their emotional intelligence skills, allowing them to build stronger relationships with their teams, make better decisions, and drive positive change within their organisations

Course Instructor
Duration

3 hours, 46 minutes

Last updated

August 15, 2023

5
Students

3

£39.99 inc. VAT

More about the course

What you will learn from this Course?

  • Discover ways of working with emotional intelligence that lead to better outcomes with the people that you are responsible for
  • Determine the best ways to manage and work with energy by utilising sources of energy to support energy dimensions
  • Explore behavioral preferences and how to work with others with different preferences
  • Determine how people would benefit from a coaching approach in changing circumstances
  • Examine your mode and style of leadership and what you need to do to get the most out of difficult situations
  • Recognise the importance of conflict and how you can work with it to build relationships
  • Appraise your social skills and your emotional intelligence
  • Differentiate your leadership capabilities through the application of emotional intelligence
  • Develop an understanding of the value of the Myers Briggs Type Indicator (MBTI) and its application in leadership

Is this course for you?

  • This Emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
  • You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance
  • This course will not be of interest to you if you manage processes and tasks with little focus on the people involved

Why choose this course?

  • Conducted by industry experts
  • Get Instant E-certificate
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Tutor Support

Industry Expert Instructor

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Emotional Intelligence Coach, Trainer and Facilitator

Rated Excellent on Trustpilot

Course Content

    • Introduction to The Emotionally Intelligent Leader 00:03:00
    • Practical Activity – Reflecting about this Leadership Course 00:01:00
    • What Makes an Effective Leader? 00:01:00
    • Giving and Receiving Feedback as a Leader 00:03:00
    • Speaking as an Emotionally Intelligent Leader 00:05:00
    • The Phrases used by Emotionally Intelligent Leaders 00:06:00
    • Self-Awareness and Leadership 3.41 00:04:00
    • Perspectives on Leadership 00:02:00
    • Leading the Capacity of Individuals and Organisations to Deal with VUCA 00:02:00
    • Leadership in a VUCA Environment 00:06:00
    • The Emotionally Intelligent Leader Learning Outcomes 00:04:00
    • What is Emotional Intelligence? – Learning Outcomes 00:01:00
    • Defining Emotional Intelligence 00:03:00
    • What is Emotional and Social Intelligence? What’s the Difference? 00:07:00
    • What is the Difference Between EI and EQ? 00:03:00
    • Booklet: Frequently Asked Questions (FAQs) about Emotional Intelligence 00:01:00
    • Insights into Emotions 00:02:00
    • Emotions at Work 00:06:00
    • Working with the Emotional Climate 00:03:00
    • Running Virtual Meetings with Emotional Intelligence 00:03:00
    • How to Handle Emotion 00:03:00
    • The Advantages and Disadvantages of Emotional Intelligence 00:05:00
    • Some Tips That Will Help You Develop Your Emotional Intelligence as a Leader 00:05:00
    • Behavioural Preferences – The Learning Outcomes of this Module 00:02:00
    • Working with Personality Type 00:06:00
    • Personality Type Indicator 00:01:00
    • The Four Behavioural Preferences 00:05:00
    • Determine your Behavioural Preferences 00:01:00
    • Determining your Personality Type 00:02:00
    • Extraversion and Introversion – Where Energy is Directed 00:05:00
    • Sensing and Intuition – How Information is Taken In 00:04:00
    • Thinking and Feeling – How Information is Processed 00:04:00
    • Judging and Perceiving – How Life is Approached 00:04:00
    • Checking your Type 00:01:00
    • Working with Type as a Leader 00:06:00
    • Working with Type Workbook 00:01:00
    • Taking Type Further 00:08:00
    • Your Personality Type and Leadership Style 00:01:00
    • Module Learning Review 00:02:00
    • Behavioural Preferences Quiz 00:01:00
    • The Leader as a Coach – The Learning Outcomes of this Module 00:02:00
    • Coaching in the Workplace 00:03:00
    • The Core Skills of Coaching 00:03:00
    • The GROW (Goal, Reality, Options, Will) Model of Coaching 00:07:00
    • Coaching Module Learning Review 00:02:00
    • Gaining Some Experience of Coaching 00:01:00
    • Leadership Styles – The Learning Outcomes of this Module 00:01:00
    • What is the Difference Between Leadership and Management? 00:01:00
    • Assessing your Leadership Mode 00:01:00
    • The 3 Modes of Leadership 00:03:00
    • The 6 Styles of Leadership 00:01:00
    • Goleman’s Leadership Styles 00:01:00
    • Six Leadership Styles 00:01:00
    • The Commanding Leadership Style 00:03:00
    • The Pacesetting Leadership Style 00:03:00
    • The Democratic Leadership Style 00:03:00
    • The Affiliative Leadership Style 00:03:00
    • The Visionary Leadership Style 00:02:00
    • The Coaching Leadership Style 00:02:00
    • Leadership Styles – Review of this Module 00:01:00
    • What is my Leadership Style 00:01:00
    • Putting the Leadership Styles to Use Quiz 00:01:00
    • Conflict Resolution – The Learning Outcomes of this Module 00:02:00
    • The Issues Around Conflict Faced by Leaders 00:07:00
    • Conflict and Trust 00:04:00
    • The Trust Equation 00:04:00
    • How to Build Trust as an Emotionally Intelligent Leader 00:05:00
    • The Cycle of Behaviour 00:03:00
    • How to Manage Fight and Flight Behaviour 00:03:00
    • The Use of Words and Their Impact 00:02:00
    • Managing Conflict in Teams 00:06:00
    • Ways of Managing Conflict in Teams as an Emotionally Intelligent Leader 00:04:00
    • Ways of Managing Conflict in Teams.mp4 00:02:00
    • Conflict Resolution – Review of this Module 00:01:00
    • Exploring Conflict 00:01:00
    • The Emotionally Intelligent Leader Learning Review 00:02:00
    • Three Good Things 00:01:00
    • Get Your Certificate & Transcript 00:00:00

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