Managing Meetings

Managing Meetings

Rated by learners

Master the art of efficient meetings with our comprehensive course. Learn strategies for planning, facilitating, and maximizing productivity. Enroll now for practical tips and tools!

Approved by CPD

The Managing Meetings course offers a comprehensive guide to mastering the art of effective meeting management. Through a blend of theory and practical strategies, participants will learn how to plan, execute, and follow up on meetings that are productive, engaging, and results-driven. From setting clear objectives and agendas to fostering active participation and resolving conflicts, this course equips professionals with the skills and techniques necessary to lead successful meetings that maximize collaboration and drive organisational success. Participants will leave with a toolbox of strategies to streamline meetings, boost team productivity, and ensure that valuable time is utilised efficiently.

I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient. 

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.

It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.

Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

This Managing Meetings online course is approved by:

CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

By the end of this course, you will be able to:

1. Plan and Prepare Efficient Meetings:
Identify the purpose and objectives of the meeting.
Develop clear agendas that outline topics, time allocations, and expected outcomes.
Select appropriate participants and communicate expectations beforehand.
Arrange necessary resources and logistics for a smooth meeting experience.
2. Facilitate Productive Discussions:
Employ effective facilitation techniques to encourage participation and manage time.
Foster an inclusive environment where all voices are heard and respected.
Manage conflicts and disagreements constructively to maintain focus on goals.
Utilise brainstorming and decision-making tools to generate ideas and reach consensus.
3. Enhance Engagement and Collaboration:
Utilise technology and tools to enhance remote or virtual meetings.
Implement strategies to keep participants engaged and actively involved.
Encourage collaboration and teamwork to leverage diverse perspectives.
Foster a culture of accountability by assigning action items and follow-up tasks.
4. Evaluate and Improve Meeting Effectiveness:
Solicit feedback from participants to identify strengths and areas for improvement.
Analyse meeting metrics such as attendance, participation, and outcomes.
Adjust meeting formats and processes based on feedback and data analysis.
Continuously refine meeting practices to optimise efficiency and effectiveness.
5. Manage Post-Meeting Activities:
Summarise key discussion points, decisions, and action items.
Distribute meeting minutes and follow-up materials promptly.
Monitor progress on action items and provide necessary support or resources.
Conduct periodic reviews to assess the impact of meetings on organisational goals.
6. Promote a Culture of Effective Meetings:
Advocate for best practices in meeting management within your organisation.
Lead by example in conducting well-organised and productive meetings.
Coach team members on meeting etiquette and participation skills.
Recognise and celebrate achievements in meeting effectiveness and efficiency.
7. Adapt to Changing Work Environments:
Adjust meeting strategies to accommodate hybrid or flexible work arrangements.
Incorporate principles of remote work and digital collaboration into meeting practices.
Address challenges and opportunities associated with diverse work settings and schedules.
Foster a sense of connection and community among team members regardless of physical location.

By mastering these skills and principles, you will be equipped to lead and participate in meetings that are efficient, engaging, and conducive to achieving organisational objectives.

Various professionals across industries and organisational levels can benefit from this course on Managing Meetings. Here are some groups that would find value in developing their meeting management skills:


Team Leaders and Managers: Leaders responsible for guiding teams and driving projects forward will benefit from learning how to conduct effective meetings to keep their teams aligned and motivated.

Project Managers: Professionals managing complex projects with multiple stakeholders can enhance their project management skills by mastering the art of facilitating productive meetings to track progress, address issues, and make decisions.

Executives and Directors: Senior executives and directors can improve their leadership effectiveness by running efficient meetings that maximise the use of time and resources while promoting collaboration and innovation.

Human Resources Professionals: HR professionals can learn how to design and facilitate meetings that support employee engagement, foster teamwork, and address organisational challenges such as diversity and inclusion.

Sales and Marketing Teams: Sales and marketing teams can benefit from learning how to conduct client meetings, presentations, and brainstorming sessions that enhance customer relationships and drive business growth.

Consultants and Facilitators: Professionals who facilitate meetings and workshops for clients or within their organisations can refine their facilitation skills and expand their toolkit of meeting techniques and exercises.

Remote and Hybrid Teams: With the rise of remote and hybrid work environments, individuals and teams working across different locations can learn strategies for effectively managing virtual meetings and maintaining team cohesion.

Entrepreneurs and Small Business Owners: Entrepreneurs and small business owners can improve their organisational effectiveness by mastering meeting management techniques to align their teams, set strategic priorities, and make informed decisions.

Nonprofit and Government Leaders: Leaders in nonprofit organisations and government agencies can enhance their ability to conduct efficient meetings that advance their missions, engage stakeholders, and deliver impactful results.

Educators and Trainers: Educators and trainers can apply meeting management principles to design and facilitate engaging and interactive learning experiences for students or participants in professional development programs.

In summary, anyone who leads, participates in, or facilitates meetings as part of their professional responsibilities can benefit from acquiring the skills and knowledge covered in this course.

Module 1: The Basics

Module 2: Planning

Module 3: Preparing an Agenda 

Module 4: Problems and How to Deal With Them

Module 5: Techniques for Resolving Conflict

Module 6: Making Decisions


At the end of the course there is a multiple-choice exam. The required pass mark for all modules is 70%. It is essential to achieve the requried pass mark to issue a certificate.

Retake information :

You will be given 3 attempts at each module. If a module is failed on the third attempt,
it will become locked and you need to contact us for the module to be
unlocked again. You are only permitted up to 3 extra attempts per

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

Course Duration:

60 minutes (Note: This is based on the amount of video content shown and is rounded off.

It does not account in any way for loading time or thinking time on the questions).

After successful completion of the course the learner will achieve a Certification of Completion from Course Central and Achievement Certificate.
Your can order printed course certificate to be delivered by post.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.


This entirely online course can be accessed from any device with the following system specifications:

    Browser: Up to date web browser
    • Video: Up to date video drivers

    • Memory: 1Gb+ RAM

    • Download Speed: Broadband (3Mb+)


Course FAQ

An approved course is a skills based course which has been checked over and approved by an independent awarding body. Approved courses are not regulated so do not result in a qualification. However, the Certificate of Completion and Transcript for the course showing the awarding body’s logo  confirms that you have the best knowledge and skill for the job role.


There are no prerequisites for this course. However, it is advised have at least Level 1 understanding for a Level 2 course  and  a Level 2 understanding for a Level 3 course. This helps to contextualise the content delivered through the course and ensure effective learning.

Having a minimum literacy, numeracy, English  as the course content in mainly in Enfglish.

A basic understanding of how to use a website through your device to access, attend and complete assessments will benefit the user.


Your course will be assigned to you within 24 hours upon successful completion of your purchase.

CPD is your Continuous Professional Development, an investment you make in yourself. It helps to keep your skills and knowledge up to date to prepare yourself for the greater responsibilities you want. We have a range of CPD courses for you to complete online.

Once you achive 70% pass mark for all modules you’ll be able to see your digital certificate straightaway. We can email you the digital certificate within 24 hours. It is essential to achieve the requried pass mark to issue a certificate.

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

We also have option for you to order printed course certificate to be delivered by post to your work or home address.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.

You can always buy this course for your team members. Please let us know about your business training needs. You also gift this course to your family and friends. Just let us know after successful purchase of the course.

This course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge supporting your current skillset.

How this course works?

Step 1: Purchase and payment
Choose all necessary courses and follow our checkout process to pay using your Debit or Credit card.

Step 2: Course Access

Upon successful payment, please look for an email from [email protected] for your course access detail. For single-course purchases, you'll have unique access details. When you purchase more courses, they will be added to your account.
If you purchase multiple courses for your team, all the access details will be emailed to the team members.

Step 3: Certificate

Once you complete your course, you'll receive a PDF certificate instantly. However, you can order the printed certificate, and we will send a hard copy of your certificate to your UK postal address. This might take 5-7 working days, although we will try to deliver it as soon as possible.

Please note: if your company pays by invoice, we can only issue certificates after your order has been fully paid.

Step 4: Support

Our friendly Learner support team is happy to help at any stage of your course. Call us on 0203 488 1760 (Mon - Fri: 10 pm - 4 pm | Excluding Bank Holidays) or contact [email protected]. Alternatively, have a look into our support page for useful information and guidance to complete your course.

What others say about this course:

Samantha Briggs
Samantha BriggsMakes me feel more confident
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Love that I can log in and out when I want to complete the course and can go back to re learn when and if needed. Course central makes me feel relaxed and at eased and gives me more confidence in knowing I can learn at my own pace. Highly recommended course central and can't wait to choose what course to do next.
A.Good quality trainings
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Good quality trainings are available. Ideal if you want to learn something new for a reasonable price.