Negotiation

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

This Negotiation online course is approved by:

CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

By the end of this course, you will be able to:

1. Understand the Fundamentals of Negotiation:
Identify the key components of negotiation.
Differentiate between distributive and integrative negotiation approaches.
Recognise the importance of preparation in negotiation.
2. Develop Effective Communication Skills:
Utilise active listening techniques to understand the needs and interests of the other party.
Express your own interests and priorities clearly and persuasively.
Manage emotions and maintain a positive rapport during negotiations.
3. Apply Strategic Planning and Analysis:
Analyse the situation and assess the BATNA (Best Alternative to a Negotiated Agreement) and WATNA (Worst Alternative to a Negotiated Agreement).
Identify potential areas of agreement and disagreement.
Develop creative solutions and explore trade-offs to reach mutually beneficial outcomes.
4. Navigate Complex Negotiation Dynamics:
Handle difficult negotiators and challenging situations with confidence.
Negotiate effectively in multicultural and cross-cultural contexts.
Adapt negotiation strategies to various scenarios, including team negotiations and multi-party negotiations.
5. Implement Ethical and Principled Negotiation Practices:
Uphold integrity and fairness in negotiation processes.
Recognise and address ethical dilemmas that may arise during negotiations.
Foster trust and build long-term relationships with negotiation counterparts.
6. Evaluate and Improve Negotiation Performance:
Reflect on personal negotiation experiences and identify areas for improvement.
Solicit feedback from peers and mentors to enhance negotiation skills.
Develop a plan for continuous learning and growth in negotiation proficiency.
7. Achieve Optimal Outcomes and Win-Win Solutions:
Negotiate agreements that maximize value for all parties involved.
Create sustainable agreements that promote long-term cooperation and mutual benefit.
Apply negotiation principles to resolve

This course is designed to benefit a wide range of individuals who engage in negotiations as part of their personal or professional lives. The course will be valuable for:

Business Professionals: Sales executives, procurement specialists, project managers, and business leaders who negotiate contracts, deals, and partnerships.

Legal Practitioners: Lawyers, mediators, and legal advisors who negotiate settlements, contracts, and legal agreements on behalf of clients.

Human Resources Personnel: HR managers, recruiters, and employee relations specialists who negotiate employment terms, salaries, and workplace conflicts.

Entrepreneurs and Start-up Founders: Individuals launching new ventures who negotiate with investors, suppliers, and potential partners.

Government Officials: Diplomats, policymakers, and public administrators who negotiate treaties, agreements, and regulatory frameworks.

Nonprofit and NGO Professionals: Advocates, fundraisers, and program managers who negotiate funding, partnerships, and collaborations.

Educators and Trainers: Professionals involved in teaching negotiation skills and conflict resolution techniques.

Individuals in Personal Life: Anyone who negotiates personal matters such as buying/selling a home, resolving disputes, or managing family conflicts.

Overall, this course is beneficial for anyone seeking to enhance their negotiation skills and achieve better outcomes in various personal and professional contexts.

Module 1: What is Negotiation? 

Module 2: The Key Negotiation Stages and skills

Module 3: Negotiating Positions 

Module 4: The Negotiation

It does not account in any way for loading time or thinking time on the questions).

This entirely online course can be accessed from any device with the following system specifications:

    • Browser: Up to date web browser
    • Video: Up to date video drivers
    • Memory: 1Gb+ RAM
    • Download Speed: Broadband (3Mb+)