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Refund Policy

You agree to the following Terms and Conditions by completing your registration for an Online Course and paying the full or installment fee: Under the terms of this refund policy and the Consumer Contracts Regulations 2013, you have the right to cancel your booking at any time under the following conditions.  
  • 0% of the payment for the first 30 days of the course.
  • 50% of the payment is due 14-29 days prior to the start of the course.
  • 100% payment 0-13 days prior to the start of the course.
If a delegate pays for the same course on the next available day, 50% of the fee will be deducted from their next invoice.

02. You are no longer eligible for a full refund after you have completed the course, even though you request one within 7 days of payment.

03. We are unable to issue a refund after a course has been redeemed.

04. Please give all refund requests to [email protected].

05. It can take up to 30 days for any refund to be processed.

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