The Principles of Performance Management

The Principles of Performance Management

Rated by learners

Unleash your team’s potential with our Principles of Performance Management course. Explore goal-setting, feedback, and evaluation to drive continuous improvement. Elevate leadership and foster high-performance cultures for organisational success

Approved by CPD

Unlock the Key to Optimal Performance: The Principles of Performance Management course offers a comprehensive exploration into the strategies and tools essential for maximizing organisational success. Delve into the intricacies of goal-setting, feedback mechanisms, and performance evaluation to cultivate a high-performing team. Through interactive modules and real-world case studies, participants gain invaluable insights into fostering a culture of continuous improvement and achieving peak performance. Elevate your leadership skills and empower your team to thrive with this transformative course.

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

This The Principles of Performance Management online course is approved by:

CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

By the end of this course, you will be able to:

Understand the Conceptual Framework: Gain a comprehensive understanding of the foundational principles and theories that underpin performance management. You will be equipped to grasp the conceptual framework of performance management, including its objectives, processes, and key components.

Implement Effective Performance Appraisal Systems: Learn to design, implement, and manage performance appraisal systems that align with organiftional goals and foster employee development. You will explore various appraisal methods, understand their strengths and limitations, and develop strategies for effective implementation.

Set Clear and Measurable Performance Goals: Acquire the skills to set clear, specific, and measurable performance goals that are aligned with organizational objectives. You will understand the importance of goal-setting in driving employee motivation, engagement, and performance improvement.

Provide Constructive Feedback: Develop the ability to deliver constructive feedback that promotes employee growth and development. You will learn effective communication techniques for delivering feedback, addressing performance issues, and recognizing achievements in a constructive and supportive manner.

Manage Performance Challenges: Gain insights into managing performance challenges, such as underperformance, conflicts, and resistance to change. You will explore strategies for identifying root causes of performance issues and implementing targeted interventions to address them effectively.

Develop Performance Improvement Plans: Learn to develop and implement performance improvement plans (PIPs) to support employees in enhancing their performance. You will understand the key components of PIPs, including goal-setting, performance monitoring, and support mechanisms.

Lead and Drive Performance Excellence: Develop leadership skills to effectively lead and drive performance excellence within your team or organization. You will learn to inspire, motivate, and empower employees to achieve their full potential, fostering a culture of high performance and accountability.f

The Principles of Performance Management” course is designed to benefit a wide range of professionals across various industries and organisational roles. Specifically, the course is ideal for:

Managers and Supervisors: Managers and supervisors responsible for overseeing the performance of individuals or teams within their organisation will gain valuable insights into effective performance management practices. They will learn how to set clear expectations, provide feedback, and support employee development to drive performance improvement.

Human Resources (HR) Professionals: HR professionals involved in designing, implementing, or managing performance management systems will benefit from this course. They will enhance their understanding of performance management principles, appraisal methods, and best practices to support organisational objectives and employee development.

Training and Development Specialists: Professionals involved in training and development will find this course valuable in understanding how performance management contributes to employee growth and skill development. They will learn strategies for aligning training initiatives with performance goals and leveraging performance data to identify training needs.

Business Leaders and Executives: Business leaders and executives seeking to drive organisational performance and achieve strategic objectives will find this course instrumental. They will learn how to establish a performance-driven culture, align performance management with business strategy, and leverage performance metrics to make informed decisions.

Individual Contributors: Even individual contributors who do not hold managerial roles can benefit from this course. By understanding performance management principles, they can align their personal goals with organisational objectives, seek feedback to improve their performance, and actively contribute to a culture of continuous improvement.

Consultants and Advisors: Professionals working as consultants or advisors in the field of organizational development, talent management, or performance improvement can enhance their expertise by gaining a deeper understanding of performance management principles and practices.

Overall, anyone interested in enhancing their knowledge and skills in performance management to drive organizational success, foster employee engagement, and achieve performance excellence will find this course valuable.

Module 1: The Course Structure

Module 2: Definition and Benefits

Module 3: Successful Performance Management Planning 

Module 4: Setting Goals, Objectives and Targets 

Module 5: Implementation

Module 6: Motivation 

Module 7: Evaluation, Monitoring, Feedback and Coaching


At the end of the course there is a multiple-choice exam. The required pass mark for all modules is 70%. It is essential to achieve the requried pass mark to issue a certificate.

Retake information :

You will be given 3 attempts at each module. If a module is failed on the third attempt,
it will become locked and you need to contact us for the module to be
unlocked again. You are only permitted up to 3 extra attempts per

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

Course Duration:

55 minutes (Note: This is based on the amount of video content shown and is rounded off.

It does not account in any way for loading time or thinking time on the questions).

After successful completion of the course the learner will achieve a Certification of Completion from Course Central and Achievement Certificate.
Your can order printed course certificate to be delivered by post.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.


This entirely online course can be accessed from any device with the following system specifications:

    Browser: Up to date web browser
    • Video: Up to date video drivers

    • Memory: 1Gb+ RAM

    • Download Speed: Broadband (3Mb+)


Course FAQ

An approved course is a skills based course which has been checked over and approved by an independent awarding body. Approved courses are not regulated so do not result in a qualification. However, the Certificate of Completion and Transcript for the course showing the awarding body’s logo  confirms that you have the best knowledge and skill for the job role.


There are no prerequisites for this course. However, it is advised have at least Level 1 understanding for a Level 2 course  and  a Level 2 understanding for a Level 3 course. This helps to contextualise the content delivered through the course and ensure effective learning.

Having a minimum literacy, numeracy, English  as the course content in mainly in Enfglish.

A basic understanding of how to use a website through your device to access, attend and complete assessments will benefit the user.


Your course will be assigned to you within 24 hours upon successful completion of your purchase.

CPD is your Continuous Professional Development, an investment you make in yourself. It helps to keep your skills and knowledge up to date to prepare yourself for the greater responsibilities you want. We have a range of CPD courses for you to complete online.

Once you achive 70% pass mark for all modules you’ll be able to see your digital certificate straightaway. We can email you the digital certificate within 24 hours. It is essential to achieve the requried pass mark to issue a certificate.

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

We also have option for you to order printed course certificate to be delivered by post to your work or home address.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.

You can always buy this course for your team members. Please let us know about your business training needs. You also gift this course to your family and friends. Just let us know after successful purchase of the course.

This course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge supporting your current skillset.

How this course works?

Step 1: Purchase and payment
Choose all necessary courses and follow our checkout process to pay using your Debit or Credit card.

Step 2: Course Access

Upon successful payment, please look for an email from [email protected] for your course access detail. For single-course purchases, you'll have unique access details. When you purchase more courses, they will be added to your account.
If you purchase multiple courses for your team, all the access details will be emailed to the team members.

Step 3: Certificate

Once you complete your course, you'll receive a PDF certificate instantly. However, you can order the printed certificate, and we will send a hard copy of your certificate to your UK postal address. This might take 5-7 working days, although we will try to deliver it as soon as possible.

Please note: if your company pays by invoice, we can only issue certificates after your order has been fully paid.

Step 4: Support

Our friendly Learner support team is happy to help at any stage of your course. Call us on 0203 488 1760 (Mon - Fri: 10 pm - 4 pm | Excluding Bank Holidays) or contact [email protected]. Alternatively, have a look into our support page for useful information and guidance to complete your course.

What others say about this course:

Samantha Briggs
Samantha BriggsMakes me feel more confident
Read More
Love that I can log in and out when I want to complete the course and can go back to re learn when and if needed. Course central makes me feel relaxed and at eased and gives me more confidence in knowing I can learn at my own pace. Highly recommended course central and can't wait to choose what course to do next.
A.Good quality trainings
Read More
Good quality trainings are available. Ideal if you want to learn something new for a reasonable price.