Allergen Awareness Course

Allergen Awareness

Rated by learners

This Allergen Awareness course meets the regulations for food handlers in the United  Kingdom & recognised internationally.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

This Allergen Awareness course covers the basics of food intolerance and allergies, causes and symptoms, allergen facts, legal requirements, practical steps, and providing allergen information to consumers. This essential course meets the requirements of the Food Information Regulations 2014. 

Providing safe food is crucial for Food Business Operators (FBOs). In the UK, approximately 1-2% of adults and 5-8% of children have food allergies, 1 in 100 people have coeliac disease, and around 10 deaths occur each year due to food allergies.

As the number of people with allergies increases, awareness of potential allergens and their harmful effects is crucial for service industry workers. This online Food Allergen Awareness course guides how to comply with UK allergen laws, identify foods that cause allergic reactions and provide accurate information to customers. 

It covers general allergies, food allergies, and intolerances, explains the 14 allergens controlled by legislation, and explores how additives can trigger reactions. This course covers symptoms, theories behind increasing rates, practical steps to reduce risks, and monitoring control measures. Food industry workers can stay compliant and prevent cross-contamination with our CPD-approved Allergen Awareness course. Sign up now to demonstrate your commitment to professional development.


This Allergen Awareness online course is approved by:

 CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

Gatehouse Awards Ltd. : 

It is an industry leading Awarding Organisation recognised by Ofqaul. Approval from Gatehouse Awards Ltd. ensures that the course and the qualification is regulated by Ofqual in the UK, recognised by employers, government authorities and universities worldwide. It also suggests that the course content is valid, reliable and consistent, conforming to the highest quality standards. It recognises that the course contains clear and easily understandable delivery instructions and guidance.

Institute of Hospitality:

This is a professional body for managers and aspiring managers working and studying in hospitality, leisure and tourism sectors. The institute helps the managers to become the most demanded manaagers within the industry. This recognition makes this course demanding for accomodation managers, catering managers, chef, conference centre managers, event managers, fast food restaurant managers, hotel managers, public house managers, restaurant managers, retail managers and even for apprentices.


International Institute of Risk and Safety Management(IIRSM)is an independent professional membership organisation for those managing risks of all forms as a part of their job role. The organisation works with representatives from all risk disciplines from compliance, environmental management, health and safety, insurance, quality management and more. They work by championoing risk management through setting standards, providing practical education, training, advice and resources.


By the end of this course, learners will be able to:

  • Differentiate between food allergy, food intolerance, anaphylaxis, and coeliac disease

  • Recognise common symptoms of allergic reactions and anaphylaxis

  • Identify the 14 named food allergens that must be declared

  • Understand the legal responsibilities of food handlers in regard to allergen labelling and declaration

  • Respond to customer queries about the allergen content of food

  • Learn how to prevent allergenic cross-contamination through proper food storage, preparation, and handling practices


This course is best suited for food handlers in catering and retail settings. The course is appropriate for workers at all levels, whether they prepare, handle, sell or serve food products.

This includes, but is not limited to:


  • Restaurants, canteens and hotels

  • Cafes, coffee and sandwich shops

  • Food Shops

  • Ice cream van

  • Supermarkets and convenience stores

  • Bakeries, butchers and delicatessens

  • Food markets, stalls and food trucks

  • Food buffets

  • Takeaways

  • Food handlers

  • Managing workers

  • Homemaking food sellers

  • Online food retailers and other distance sellers

  • New or the development training of existing staff members

  • Environmental Health Officers

  • Manages or works in a food-related business


Module 1: Food Intolerance and Allergens: the Basics

The fundamentals of food intolerance and allergens. It explores the difference between food allergies and food intolerances, common allergens, signs and symptoms of allergic reactions, and strategies for managing food allergies and intolerances.

Module 2: Food Intolerances – Causes and Symptoms

Explores the causes and symptoms of food intolerances. Learners will gain an understanding of lactose intolerance, gluten intolerance, and other common intolerances. The module covers symptoms like digestive issues, headaches, and skin irritations and offers insights on managing and avoiding food intolerances.

Module 3: Allergies – Causes and Symptoms

Delves into the causes and symptoms of three common food allergies: peanut, tree nut, and shellfish allergies. The module covers the science behind food allergies, how to recognise the symptoms of an allergic reaction, and the steps to take in case of an emergency. You will understand the importance of food labelling and cross-contamination prevention in managing food allergies.

Module 4: Allergen Facts

Demonstrates Allergen Facts and covers various topics related to allergens in food. It includes information on the top allergens, food labelling requirements, cross-contact, and managing allergens in food production. The module aims to understand allergens and their impact on consumers with allergies.

Module 5: Food Allergens and the Law

Discusses the laws and regulations related to food allergens. It covers labelling requirements, allergen management plans, and legal consequences of non-compliance.

Module 6: Food Allergens – Practical Steps

Focuses on practical steps that can be taken to manage food allergens in the food industry. The module covers the importance of allergen management, risk assessment, labelling, and implementing allergen controls in the workplace. The module aims to provide practical guidance for food businesses to ensure the safety of consumers with food allergies.

Module 7: Allergen Information for Consumers

Focuses on food businesses providing allergen information to their consumers. It covers the legal requirements for allergen labelling, how to communicate allergen information to customers, and how to handle allergen-related incidents. The module emphasises the importance of transparency and accuracy in allergen information and aims to ensure that consumers are informed and safe when consuming food products.

Module 8: Internal Monitoring and Review

Demonstrates internal monitoring and review, which evaluates an organisation’s operations and performance to ensure they align with established goals and objectives. It involves periodic assessments of internal controls, procedures, policies, and performance indicators to identify potential risks or areas for improvement, overseen by an internal audit function.

Module 9: External Monitoring and Review

Shows external monitoring and review evaluates an organisation’s operations, financial reporting, and compliance with laws and regulations by an independent third party. It ensures that an organisation complies with relevant laws and regulations and assures stakeholders that its operations and financial reporting are accurate and reliable.



At the end of the course there is a multiple-choice exam. The required pass mark for all modules is 70%. It is essential to achieve the requried pass mark to issue a certificate.

Retake information :

You will be given 3 attempts at each module. If a module is failed on the third attempt,
it will become locked and you need to contact us for the module to be
unlocked again. You are only permitted up to 3 extra attempts per

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

Course Duration:

100 minutes (Note: This is based on the amount of video content shown and is rounded off.

It does not account in any way for loading time or thinking time on the questions).

After successful completion ofthe course the learner will achieve a Certification of Completion from Course Central and Achievement Certificate.
Your can order printed course certificate to be delivered by post.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.


This entirely online course can be accessed from any device with the following system specifications:

    Browser: Up to date web browser
    • Video: Up to date video drivers

    • Memory: 1Gb+ RAM

    • Download Speed: Broadband (3Mb+)


Course FAQ

An approved course is a skills based course which has been checked over and approved by an independent awarding body. Approved courses are not regulated so do not result in a qualification. However, the Certificate of Completion and Transcript for the course showing the awarding body’s logo  confirms that you have the best knowledge and skill for the job role.


There are no prerequisites for this course. However, it is advised have at least Level 1 understanding for a Level 2 course  and  a Level 2 understanding for a Level 3 course. This helps to contextualise the content delivered through the course and ensure effective learning.

Having a minimum literacy, numeracy, English  as the course content in mainly in Enfglish.

A basic understanding of how to use a website through your device to access, attend and complete assessments will benefit the user.


Your course will be assigned to you within 24 hours upon successful completion of your purchase.

CPD is your Continuous Professional Development, an investment you make in yourself. It helps to keep your skills and knowledge up to date to prepare yourself for the greater responsibilities you want. We have a range of CPD courses for you to complete online.

Once you achive 70% pass mark for all modules you’ll be able to see your digital certificate straightaway. We can email you the digital certificate within 24 hours. It is essential to achieve the requried pass mark to issue a certificate.

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

We also have option for you to order printed course certificate to be delivered by post to your work or home address.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.

You can always buy this course for your team members. Please let us know about your business training needs. You also gift this course to your family and friends. Just let us know after successful purchase of the course.

This course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge supporting your current skillset.

Try before you buy

You can always check the first module of our course for free

How this course works?

Step 1: Purchase and payment
Choose all necessary courses and follow our checkout process to pay using your Debit or Credit card.

Step 2: Course Access

Upon successful payment, please look for an email from [email protected] for your course access detail. For single-course purchases, you'll have unique access details. When you purchase more courses, they will be added to your account.
If you purchase multiple courses for your team, all the access details will be emailed to the team members.

Step 3: Certificate

Once you complete your course, you'll receive a PDF certificate instantly. However, you can order the printed certificate, and we will send a hard copy of your certificate to your UK postal address. This might take 5-7 working days, although we will try to deliver it as soon as possible.

Please note: if your company pays by invoice, we can only issue certificates after your order has been fully paid.

Step 4: Support

Our friendly Learner support team is happy to help at any stage of your course. Call us on 0203 488 1760 (Mon - Fri: 10 pm - 4 pm | Excluding Bank Holidays) or contact [email protected]. Alternatively, have a look into our support page for useful information and guidance to complete your course.

What others say about this course:

Samantha Briggs
Samantha BriggsMakes me feel more confident
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Love that I can log in and out when I want to complete the course and can go back to re learn when and if needed. Course central makes me feel relaxed and at eased and gives me more confidence in knowing I can learn at my own pace. Highly recommended course central and can't wait to choose what course to do next.
A.Good quality trainings
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Good quality trainings are available. Ideal if you want to learn something new for a reasonable price.