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This Business Management Level 4 course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector.

Course Access

1 year

CPD Points

Students Enrolled


Course Duration

11 hours

Course Instructor

What you will learn

  • Understand the important terms of business management
  • Learn the Owner’s Role in Business Management
  • Know Operations Management and how to apply it
  • How to set your goal through Strategic Planning
  • Building a Strong Customer Care Team
  • Know the goal and the roles of Operations Management in the Organisation
  • Learn what skills are required of an operations manager
  • Understanding the Value Chain
  • Learn how to get your product together
  • Learn how to consume and Market Analysis
  • Learn what makes a successful customer service team?
  • Learn what are the pillars of good customer service?
  • How to Manage Time and Change for better results
  • Know the multiplier effect of good time management
  • The best way to motivate your employees is to figure out what makes them tick and align their personal and professional goals

Is this course for you?

This course is ideal for those who work in or aspire to work in the following professions:
  • Marketing manager
  • Sales manager
  • Business analyst.
  • Financial analyst
  • Business Manager
  • Sales associate
  • Customer service associate
  • Personal banker

Why choose this course?

  • Conducted by industry experts
  • Get Instant E-certificate
  • Fully online, interactive Text course
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • Tutor Support


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Course Content

    • Business Management Overview 01:00:00
    • Introduction to Business Management 01:00:00
    • Operations Management 01:00:00
    • Getting Your Product Together 01:00:00
    • Marketing Your Product 01:00:00
    • Strategic Planning 01:00:00
    • Building a Strong Customer Service Team 01:00:00
    • Motivating Employees 01:00:00
    • Managing Change 01:00:00
    • Managing Time 01:00:00
    • Business Management Level 4 – Final Exam 01:00:00
    • Get Your Certificate & Transcript 00:00:00

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