Level 2 Food Safety - Retail

Level 2 Food Safety – Retail

Rated by learners

This Level 2 Food Safety – Retail course meets the regulations for food handlers in the United Kingdom & recognised internationally.

Approved by CPD, IIRSM, Gatehouse Awards & Institute of Hospitality

This Level 2 Food Safety – Retail course is for retail workers, covering essential topics like food hygiene regulations, hazard control, safe food handling practices, and personal hygiene. Gain an extensive understanding of food safety and compliance with UK legislation.

Food Safety understanding is essential for anyone working in the catering, manufacturing, or retail sectors where food is prepared, cooked or handled. This Level 2 Food Safety course covers EU and UK laws, principles of food hygiene, identifying and controlling food safety hazards, and preventing contamination. It will equip you with the knowledge and skills to keep food safe, protect consumers, and comply with food hygiene laws. The course features interactive exercises and video modules specifically tailored to the needs of food retailers.

Food safety, nutrition, and food security are closely related. Eating contaminated food can cause serious illnesses, with nearly 1 in 10 people falling ill yearly. Shockingly, this leads to 420,000 deaths annually.

Unsafe food may contain harmful bacteria, viruses, parasites, or chemicals that can cause more than 200 diseases, including diarrhoea and cancer.

Governments, producers, and consumers can ensure food safety and promote healthier food choices by working together.


This Level 2 Food Safety – Retail online course is approved by: 

 CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

Gatehouse Awards Ltd. : 

It is an industry leading Awarding Organisation recognised by Ofqaul. Approval from Gatehouse Awards Ltd. ensures that the course and the qualification is regulated by Ofqual in the UK, recognised by employers, government authorities and universities worldwide. It also suggests that the course content is valid, reliable and consistent, conforming to the highest quality standards. It recognises that the course contains clear and easily understandable delivery instructions and guidance.

Institute of Hospitality:

This is a professional body for managers and aspiring managers working and studying in hospitality, leisure and tourism sectors. The institute helps the managers to become the most demanded manaagers within the industry. This recognition makes this course demanding for accomodation managers, catering managers, chef, conference centre managers, event managers, fast food restaurant managers, hotel managers, public house managers, restaurant managers, retail managers and even for apprentices.


International Institute of Risk and Safety Management(IIRSM)is an independent professional membership organisation for those managing risks of all forms as a part of their job role. The organisation works with representatives from all risk disciplines from compliance, environmental management, health and safety, insurance, quality management and more. They work by championoing risk management through setting standards, providing practical education, training, advice and resources.



  • Understand your responsibilities, and those of your employer, under UK and EU food hygiene regulations

  • Explain the principles of food safety management systems

  • Identify microbiological, physical, chemical, and allergenic hazards and understand the importance of controlling contamination

  • Understand safe practices around food storage, including different types of food, “use by” and “best before” dates, cold chain maintenance, and effective stock rotation

  • Understand how to prepare and display food safely, including thawing, cooking, and cooling hot food, displaying hot and cold food, and monitoring food temperatures

  • Be aware of the importance of personal hygiene and proper hand-washing procedures

  • Recognise when it’s essential to wash your hands

  • Understand how premises should be designed to reduce hazards

  • Be aware of responsibilities around cleaning and pest control

  • Demonstrate understanding of the law and legislation surrounding food handling

  • Implement bacteria contamination prevention control measures

  • Identify physical, chemical, and allergenic hazards in the workplace

  • Understand the rules regarding storing, refrigerating, and freezing foods

  • Ensure correct food temperature control measures

  • Maintain a high standard of personal hygiene in the workplace

This course suits food handlers who sell food not necessarily consumed immediately. This includes, but is by no means limited to:


  • Pubs, hotels, restaurants

  • Food and drink manufacturers

  • Hospitals

  • Care homes

  • Schools

  • Market stalls

  • Farm shops

  • Grocery stores

  • Supermarkets

  • Butchers

  • Bakers

  • Fishmongers

  • Wholesalers

  • Market Stall Sellers

  • Delicatessen staff

  • Supermarkets

  • Farm Shops & Market Stalls

  • Grocery Suppliers

  • Wholesalers

  • Local Shops

  • Open market stalls 

  • Take away outlets

Over four modules, this course will help you understand how to handle food safety and its application to the retail environment.

Module 1: Food Safety Legislation

This module explores the food hygiene and safety regulations and legislation for handling food in a retail environment.

Module 2: Hazards from Delivery to Service

This module explains how food safety risks arise during food processing, packaging, delivery, service, and storage. It covers different physical, chemical, allergenic, and biological contamination hazards. It discusses microorganisms, foodborne diseases, causes and symptoms, food poisoning sources, illnesses, the significance of good hygiene, food packaging and containment choices.

Module 3: Risk Control (Prevention of Contamination)

This module provides an overview of the control and prevention of food poisoning, spreading bacteria, temperature checks and controls, delivery, principles of safe storage and allergen risk. It focuses on preservation methods, cold storage and refrigeration, cooking, hot-holding and re-heating and safe storage.

Module 4: Pests, Premises and People

This module explains managing, controlling and preventing pests (insects and rodents), daily cleanliness, ongoing maintenance and risk areas, internal and external premise maintenance, and personal hygiene practices – specifics and examples.



At the end of the course there is a multiple-choice exam. The required pass mark for all modules is 75%. It is essential to achieve the requried pass mark to issue a certificate.

Retake information :

You will be given 3 attempts at each module. If a module is failed on the third attempt,
it will become locked and you need to contact us for the module to be
unlocked again. You are only permitted up to 3 extra attempts per

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

Course Duration:

75 minutes (Note: This is based on the amount of video content shown and is rounded off.

It does not account in any way for loading time or thinking time on the questions).

After successful completion ofthe course the learner will achieve a Certification of Completion from Course Central and Achievement Certificate.
Your can order printed course certificate to be delivered by post.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.


This entirely online course can be accessed from any device with the following system specifications:

    Browser: Up to date web browser
    • Video: Up to date video drivers

    • Memory: 1Gb+ RAM

    • Download Speed: Broadband (3Mb+)


Try before you buy

You can always check the first module of our course for free

Course FAQ

An approved course is a skills based course which has been checked over and approved by an independent awarding body. Approved courses are not regulated so do not result in a qualification. However, the Certificate of Completion and Transcript for the course showing the awarding body’s logo  confirms that you have the best knowledge and skill for the job role.


There are no prerequisites for this course. However, it is advised have at least Level 1 understanding for a Level 2 course  and  a Level 2 understanding for a Level 3 course. This helps to contextualise the content delivered through the course and ensure effective learning.

Having a minimum literacy, numeracy, English  as the course content in mainly in Enfglish.

A basic understanding of how to use a website through your device to access, attend and complete assessments will benefit the user.


Your course will be assigned to you within 24 hours upon successful completion of your purchase.

CPD is your Continuous Professional Development, an investment you make in yourself. It helps to keep your skills and knowledge up to date to prepare yourself for the greater responsibilities you want. We have a range of CPD courses for you to complete online.

Once you achive 70% pass mark for all modules you’ll be able to see your digital certificate straightaway. We can email you the digital certificate within 24 hours. It is essential to achieve the requried pass mark to issue a certificate.

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

We also have option for you to order printed course certificate to be delivered by post to your work or home address.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.

You can always buy this course for your team members. Please let us know about your business training needs. You also gift this course to your family and friends. Just let us know after successful purchase of the course.

This course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge supporting your current skillset.

How this course works?

Step 1: Purchase and payment
Choose all necessary courses and follow our checkout process to pay using your Debit or Credit card.

Step 2: Course Access

Upon successful payment, please look for an email from [email protected] for your course access detail. For single-course purchases, you'll have unique access details. When you purchase more courses, they will be added to your account.
If you purchase multiple courses for your team, all the access details will be emailed to the team members.

Step 3: Certificate

Once you complete your course, you'll receive a PDF certificate instantly. However, you can order the printed certificate, and we will send a hard copy of your certificate to your UK postal address. This might take 5-7 working days, although we will try to deliver it as soon as possible.

Please note: if your company pays by invoice, we can only issue certificates after your order has been fully paid.

Step 4: Support

Our friendly Learner support team is happy to help at any stage of your course. Call us on 0203 488 1760 (Mon - Fri: 10 pm - 4 pm | Excluding Bank Holidays) or contact [email protected]. Alternatively, have a look into our support page for useful information and guidance to complete your course.

What others say about this course:

Samantha Briggs
Samantha BriggsMakes me feel more confident
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Love that I can log in and out when I want to complete the course and can go back to re learn when and if needed. Course central makes me feel relaxed and at eased and gives me more confidence in knowing I can learn at my own pace. Highly recommended course central and can't wait to choose what course to do next.
A.Good quality trainings
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Good quality trainings are available. Ideal if you want to learn something new for a reasonable price.