First Aid at Work - Annual Refresher​ course

Emergency First Aid at Work – Online Annual Refresher

Rated by learners

This Emergency First Aid at Work – Online Annual Refresher course meets the Health and Safety (First-Aid) Regulations 1981 in the United Kingdom & recognised internationally.

Approved by  IIRSM, Institute of Hospitality & CPD

Gain the confidence and knowledge to respond to emergencies. Explore to identify and effectively handle common scenarios, so you can take the right actions when it matters most. Refresh your first aid knowledge and keep up to date with qualified first aiders. Explore life-saving skills with this Emergency First Aid course.

First Aid is the initial assistance given to someone suffering from an injury or illness before medical aid arrives. It’s vital for qualified first aiders to keep their knowledge and skills up to date, especially since emergencies can happen at any time. That’s why refresher training is recommended annually to ensure that first aiders remain competent and confident in providing essential care to casualties. This Emergency First Aid course covers the most common scenarios and actions that can be taken to help, including assessing the scene and providing life-saving first aid. The course covers the fundamentals of First Aid at Work (FAW) for qualified first aiders, including primary and secondary surveys, the recovery position, administering CPR, using an AED, and treating injuries, illnesses, and health conditions.

The course includes essential topics like choking, bleeding, shock, spinal injuries, breaks, head injuries, sprains, incident management, and record-keeping. It includes the burns and scalds, electric shock, eye injuries, anaphylaxis, diabetes, heart attack, and stroke. 

The course will help first aiders to overcome any barriers they may face when providing emergency care and equip them with the skills to manage an incident safely and effectively. 



This Emergency First Aid at Work online course is approved by:

 CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

Institute of Hospitality:

This is a professional body for managers and aspiring managers working and studying in hospitality, leisure and tourism sectors. The institute helps the managers to become the most demanded manaagers within the industry. This recognition makes this course demanding for accomodation managers, catering managers, chef, conference centre managers, event managers, fast food restaurant managers, hotel managers, public house managers, restaurant managers, retail managers and even for apprentices.


International Institute of Risk and Safety Management(IIRSM)is an independent professional membership organisation for those managing risks of all forms as a part of their job role. The organisation works with representatives from all risk disciplines from compliance, environmental management, health and safety, insurance, quality management and more. They work by championoing risk management through setting standards, providing practical education, training, advice and resources.


By the end of this course, you will have refreshed knowledge of the following:

  • Workplace first aid regulations

  • Infection prevention and control

  • The importance of record keeping and RIDDOR

  • Conducting primary and secondary surveys on casualties

  • Administering CPR and putting casualties in the recovery position

  • Dealing with choking, wounds, bleeding, shock, burns, eye and head injuries, fractures, dislocations, and more

  • Caring for people with asthma attacks, allergic reactions, nosebleeds, diabetic emergencies, seizures, heart attacks, and strokes

  • Responding to hyperventilation, fainting, sprains and strains, poisoning, and drowning

First aid knowledge is a life-saving skill that everyone should have. This online First Aid at Work (FAW) Refresher course is suitable for the following:

  • Those with in-date first aid qualifications require annual refresher training

  • Low-hazard workplaces employing over 50 people

  • High-hazard workplaces where serious injuries are possible

  • Emergency First Aid Certificate holders

  • Those who support fully qualified First Aiders

  • Those wishing to develop skills, knowledge and understanding for emergencies in the workplace

Over sixteen modules, this course will give an develop knowledge and understanding to act fast when an emergency appears or when someone becomes ill or is injured at work.

Module 1: What is First Aid?

This module explains what first aid is, why it is crucial, and a first aider’s legal responsibilities and limits.

Module 2: Barriers, ABCDs and the recovery position

This module shows techniques to position an unconscious person safely.

Module 3: CPR and AEDs

This module guides administering CPR using an automated external defibrillator (AED).

Module 4: Choking

This module provides techniques to dislodge an obstructed airway.

Module 5: Bleeding

This module demonstrates responding to wounds and bleeding.

Module 6: Shock

This module explains recognising and treating shock.

Module 7: Spinal Injuries

This module shows how to respond to suspected spinal injuries.

Module 8: Breaks

This module demonstrates responding to fractures and dislocations.

Module 9: Head Injuries

This module explains recognising and responding to head injuries.

Module 10: Sprains

This module covers recognising and providing first aid for sprains, strains and fractures, including immobilisation and treatment options.

Module 11: Managing an Incident & Record Keeping

This module shows effective incident management and record-keeping are essential.

Module 12: Burns & Scalds

This module covers burns and scalds.

Module 13: Electric Shock

This module provides immediate first aid for electric shock victims, including how to switch off power sources safely.

Module 14: Eye Injuries

This module explains how to recognise and provide first aid for eye injuries, including foreign objects, chemical exposure and blunt trauma.

Module 15: Anaphylaxis and Diabetes

This module provides how to recognise and treat anaphylaxis and diabetic emergencies.

Module 16: Heart Attack & Stroke

This module explains how to respond to heart attacks and strokes.



At the end of the course there is a multiple-choice exam. The required pass mark for all modules is 70%. It is essential to achieve the requried pass mark to issue a certificate.

Retake information :

You will be given 3 attempts at each module. If a module is failed on the third attempt,
it will become locked and you need to contact us for the module to be
unlocked again. You are only permitted up to 3 extra attempts per

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

Course Duration:

150 minutes (Note: This is based on the amount of video content shown and is rounded off.

It does not account in any way for loading time or thinking time on the questions).

After successful completion ofthe course the learner will achieve a Certification of Completion from Course Central and Achievement Certificate.
Your can order printed course certificate to be delivered by post.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.


This entirely online course can be accessed from any device with the following system specifications:

    Browser: Up to date web browser
    • Video: Up to date video drivers

    • Memory: 1Gb+ RAM

    • Download Speed: Broadband (3Mb+)


Try before you buy

You can always check the first module of our course for free

Course FAQ

An approved course is a skills based course which has been checked over and approved by an independent awarding body. Approved courses are not regulated so do not result in a qualification. However, the Certificate of Completion and Transcript for the course showing the awarding body’s logo  confirms that you have the best knowledge and skill for the job role.


There are no prerequisites for this course. However, it is advised have at least Level 1 understanding for a Level 2 course  and  a Level 2 understanding for a Level 3 course. This helps to contextualise the content delivered through the course and ensure effective learning.

Having a minimum literacy, numeracy, English  as the course content in mainly in Enfglish.

A basic understanding of how to use a website through your device to access, attend and complete assessments will benefit the user.


Your course will be assigned to you within 24 hours upon successful completion of your purchase.

CPD is your Continuous Professional Development, an investment you make in yourself. It helps to keep your skills and knowledge up to date to prepare yourself for the greater responsibilities you want. We have a range of CPD courses for you to complete online.

Once you achive 70% pass mark for all modules you’ll be able to see your digital certificate straightaway. We can email you the digital certificate within 24 hours. It is essential to achieve the requried pass mark to issue a certificate.

You can take the exam up to 3 times, and if not successful, should repay the course fee and start again.

We also have option for you to order printed course certificate to be delivered by post to your work or home address.  Once successfully the order is placed you can expect the certificates to arrive within 5-7 working days in UK and Europe. For rest of the world it can take upto 12 working days.

You can always buy this course for your team members. Please let us know about your business training needs. You also gift this course to your family and friends. Just let us know after successful purchase of the course.

This course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge supporting your current skillset.

How this course works?

Step 1: Purchase and payment
Choose all necessary courses and follow our checkout process to pay using your Debit or Credit card.

Step 2: Course Access

Upon successful payment, please look for an email from [email protected] for your course access detail. For single-course purchases, you'll have unique access details. When you purchase more courses, they will be added to your account.
If you purchase multiple courses for your team, all the access details will be emailed to the team members.

Step 3: Certificate

Once you complete your course, you'll receive a PDF certificate instantly. However, you can order the printed certificate, and we will send a hard copy of your certificate to your UK postal address. This might take 5-7 working days, although we will try to deliver it as soon as possible.

Please note: if your company pays by invoice, we can only issue certificates after your order has been fully paid.

Step 4: Support

Our friendly Learner support team is happy to help at any stage of your course. Call us on 0203 488 1760 (Mon - Fri: 10 pm - 4 pm | Excluding Bank Holidays) or contact [email protected]. Alternatively, have a look into our support page for useful information and guidance to complete your course.

What others say about this course:

Samantha Briggs
Samantha BriggsMakes me feel more confident
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Love that I can log in and out when I want to complete the course and can go back to re learn when and if needed. Course central makes me feel relaxed and at eased and gives me more confidence in knowing I can learn at my own pace. Highly recommended course central and can't wait to choose what course to do next.
A.Good quality trainings
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Good quality trainings are available. Ideal if you want to learn something new for a reasonable price.