Handling Information in a Care Setting

Over 100 residents in care homes throughout the UK sustain injuries daily. This online training course introduces handling information in care settings and covers essential topics such as confidentiality, secure handling of information, and legislation relating to storing and managing data. It emphasises the need for positive relationships with care users and maintaining their trust.

Care homes are unique workplaces as they also serve as homes for their residents, and as such, their health and safety must be managed effectively while respecting their dignity and freedom. This course aims to equip staff with the necessary knowledge and understanding of their responsibilities in maintaining a safe and respectful environment for residents.

The course covers critical topics such as legislation applicable to care homes, responsibilities of management and employees, and developing safe work systems. It also discusses common hazards and emergencies in care settings and discusses staff welfare.

This training course is an essential awareness tool for anyone working in the care sector. It acts as an introduction to health and safety practices in care settings, putting legislation into practice.

This Handling Information in a Care Setting online course is approved by:

 CPD certification service :

The CPD certification service helps organisations to formalise their expertise into a structured and recognised approach in learning. This conforms the course content is alilgned to the universally accepted Continuing Professional Development (CPD) guidelines.

• Legislation and policies relating to health and safety in the care sector

• Responsibilities of management and staff in maintaining a safe environment for residents

• Hazard identification, risk assessments and control measures

• Handling common hazards, accidents, emergencies, and sudden illnesses

• Developing systems of work and safety procedures

• Maintaining a safe and healthy work environment

• Confidentiality and the correct handling of personal information

• Importance of positive relationships with care users

• Putting health and safety principles into practice in a care setting

• All staff working in a care setting, especially those new to the environment

• Those seeking to increase their knowledge of health and safety in care settings

• Anyone responsible for health and safety in a caring environment

• Individuals who want to learn about the legislation, policies, and responsibilities relating to health and safety in the care sector

• People who want to know how to handle common hazards, accidents, emergencies, and sudden illnesses in care settings

• People working in primary, community, and secondary healthcare settings, including hospitals, nursing and residential care homes, dentists, and domiciliary care

• Registered managers, health care assistants, support workers, service users, medical staff, and community carers

Over two modules, this course will help you develop specialist knowledge and understand the legislation applicable to care homes, the responsibilities of management/staff, and what to do in some common hazards.

Module 1:Legislation

Rules are important, they govern every aspect of our lives, and we rely on them for everything. In this module, we will examine the laws, policies, and procedures that affect how you work; we’ll consider who’s responsible for keeping people safe in your workplace.

Module 2: Putting it Into Practice

This module provides practical guidance on implementing health and safety principles in a care setting. It covers risk assessments, safe systems of work, emergency procedures, and more.  

It does not account in any way for loading time or thinking time on the questions).

This entirely online course can be accessed from any device with the following system specifications:

    • Browser: Up to date web browser
    • Video: Up to date video drivers
    • Memory: 1Gb+ RAM
    • Download Speed: Broadband (3Mb+)